FAQ
How can we help you?
generic
+Who are eyekandy?
generic
+How does content syndication work?
generic
+What do I (the retailer) need to do?
generic
+What are your other Content Products/Services?
generic
+What do you do with the data you collect from our site and how do we know what data you collect?
generic
+Can I choose which eyekandy services to implement?
generic
+How do we know what brands you cover?
generic
+How do we know what languages you cover?
tech
+How to Integrate the code?
tech
+What are the main advantages of integrating on every page (site-wide)?
tech
+We do not accept third party JavaScript on our sites, what other delivery methods are available?
tech
+What are the script parameters?
generic
+What if we don’t have the capability to pass the "Product Identifiers" dynamically ?
tech
+How long does it take to integrate the code and start receiving the rich content?
tech
+Is the rich content mobile optimised?
tech
+What's the "loading time of your content"?
troubleshooting
+Do you have an alert system in case there is a problem in the content syndication pipeline?
troubleshooting
+What happens if we see an error?
troubleshooting
+What if Eyekandy does not have content for a particular page?
commercial
+I want the ability to benefit some brands but not others, is that possible?
legal
+Is there a possibility that Eyekandy can read the cookies the retailer put in themselves once the code is implemented?
other
+Does Eyekandy code work if I do not have a product page?
other
+How do I make the JS code work on Magento platform and google tag manager?
other
+Can I edit any of the content before putting it live?
other
+What brands and products are covered?
other
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